Privacy Policy
ECLARIS, SOFTWARE INC. (d/b/a “PHIGRID”) PRIVACY POLICY
(Last modified: June, 2011.)
Thank you for visiting our website. This privacy policy tells you how we gather, use, disclose and manage personal information collected on this website and anytime you contact one of our technical support or sales associates, sign up for an e-newsletter or register for access to our software. Please read this privacy policy before using our website or submitting any personal information. By using this website, you consent to the collection and use of your personal information and accept the practices described in this privacy policy. You are encouraged to review this privacy policy whenever you visit the website to make sure that you understand how any personal information you provide will be used. Note that the privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please also review the privacy policies posted on those websites.
Collection of Personal Information
We collect personal information, including, but not limited to your name, company information, company title, postal address and email address when you register on our website. We do not collect personal information from children under the age of thirteen (13) years of age. Our server also automatically records certain information including your IP address, browser type, the date and time of your request and one or more cookies that may uniquely identify your account. When you send an email or other communication to us, we may retain those communications.
Use of Personal Information
Your personal information may be used to process your inquiries, respond to your requests, improve our services, grant you access to our software, add you to one of our mailing lists (unless you opt-out by clicking here) and to assist us in delivering a higher level of customer service. We may also use your email address to communicate with you about our services. For example, your personal information helps us to keep you informed and up-to-date on the latest software updates and announcements as well as special offers that may be extended from time to time.
Access to Your Personal Information
You may access, revise or delete your personal information if it is not otherwise required to be retained by law or for any legitimate business purposes by contacting the company. Company contact information is listed below to assist you.
Cookie/Tracking Technology
This website may use cookie and tracking technology. Cookies are small pieces of information that are stored by your browser on your computer hard drive. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to a website and understanding how visitors use a website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personal information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our website, the software and our advertising. We may share information with governmental agencies or other companies:
(1) when permitted or required by law;
(2) when trying to protect against or prevent actual or potential fraud or unauthorized transactions;
(3) while investigating fraud which has already taken place;
(4) to protect rights, property or safety of our company, our users or others; or
(5) to enforce or apply the terms of any of our user agreements.
Commitment to Data Security
Your personal information is kept secure. We use a secure server (SSL) that encrypts (scrambles) all of the information you enter on our website before it is transmitted to us. We store and process your personal information on our computers in the U.S. and elsewhere in the world where our facilities are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable U.S. federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities (and who have agreed to keep information secure and confidential).
Opting In/Opting Out
Upon your registration on our website, you may choose to receive emails and newsletters from us. All emails and newsletters from this website allow you to opt out of further mailings.
Company Contact Information
If you have any questions, concerns or comments about our privacy policy you may contact us through our website or by using the information below:
By mail: 99 Pasadena Avenue, Building 10 South Pasadena, CA 91030
By e-mail: info@phigrid.net
By phone:
Changes to this Privacy Policy
We reserve the right to make changes to this privacy policy from time to time but changes will only apply to activities and information on a going forward, not retroactive basis. We will not reduce your rights under this privacy policy without your explicit consent. We will post any privacy policy changes on this website and if the changes are significant, we will provide notice to you via email. We will also keep prior versions of this privacy policy in an archive for your review.